Raj Sales — Staff Activities

STAFF ACTIVITIES

Raj Sales — Calls, Sales & Market Visits

Record customer calls and feedback, showroom attendance, GPS market visits, visit photos, orders and collections. Access is assigned by role for Calling, Showroom Sales, Marketing, Manager and Accounts staff.

New in 0.3.1: Customer location is optional. GPS check-in and showroom visits can select a customer directly from phone contacts. Existing numbers match the saved customer; new contacts can be reviewed and saved before returning to the visit. Visit notes and a still-fresh GPS fix are retained. Raj Sales Server on this website is updated to 0.2.1. Extract the ZIP, open the APK and choose Update.

Default phone app — version 0.3.1 pilot

This version adds a native phone dial pad, local recent-call history, incoming and ongoing voice-call screens, answer/decline/end, mute, audio output and IVR keypad controls. It also adds an in-app number keypad and improves phone-number input and keyboard spacing. Basic phone use works without staff login or internet. Staff records and chat still need internet.

1. Extract and install Raj-Sales-0.3.1.apk as an update.
2. Open Calls → Open native dialler / set default phone app, or use the phone-dialler button on the sign-in screen.
3. Tap Make Raj Sales the default phone app, then choose Raj Sales in Android’s system chooser. This choice must be made on the phone.
4. Allow Phone permission. Open Call notification settings to allow call alerts and full-screen incoming call alerts where Android requests them.
5. Test on one phone before staff rollout: outgoing and incoming voice calls, locked-screen ringing, answer/decline/end, SIM selection, speaker/Bluetooth, mute and call waiting. Automated checks passed; real Samsung/SIM behavior has not been verified. Carrier video/RTT features are not certified in this pilot.
6. To switch back, open Android Settings → Apps → Choose default apps → Phone app → Samsung Phone.

Default-phone selection does not enable employer monitoring. Staff must still sign in and explicitly enable customer-call sync. Unmatched personal calls remain local. Android routes emergency calls to its preinstalled phone app.

Choose a visit customer from phone contacts

1. Open Visits → GPS check-in or Visits → Showroom visit.
2. Tap Pick customer from phone contacts and choose a phone number.
3. If the number exists in your accessible customer list, it is selected automatically. For a new number, review the customer name and phone, then save. Customer location is optional.
4. You return to the visit with notes or requirements retained. Capture a fresh GPS fix for market check-in if the previous fix has expired. GPS check-in remains required for market visits.

Installation notes — Raj Sales

1. Download the Raj Sales app to an Android phone running Android 8.0 or later. If supplied as a ZIP, extract it first.
2. Open Raj-Sales-0.3.1.apk. If Android asks, allow installation from the browser or Files app for this installation.
3. Open Raj Sales. Keep the website address as https://rajbuilding.solutions.
4. Sign in with your registered mobile number and password. Your mobile number is your username. Ask the Owner to create your account before signing in.
5. For market visits, allow location when requested, capture the current location and check in. Add visit photos and feedback, then capture the check-out location and check out.
6. Record collection amount, invoice reference and payment details. Collections remain pending until Accounts or Owner verifies them.

Owner setup — before staff can sign in

1. A website administrator must first install and activate the separate Raj Sales Server plugin through WordPress → Plugins → Add New → Upload Plugin.
2. Open WordPress → Raj Sales → Create Owner account. Enter the Owner name, mobile number and a password of at least eight characters. There is no default username or password.
3. Sign in to the Android app, then open Settings → Staff & permissions → Add staff. Enter each employee’s name, mobile number, initial password and assigned roles.
4. Share initial passwords privately. Staff can change their password in Settings after signing in. Set the website timezone to Asia/Kolkata for India.

Automatic customer-call monitoring

1. In the Android app open Calls → Call sync settings → Enable customer-call monitoring. Staff must accept the disclosure and grant call-log access.
2. Only calls matching customers accessible to that employee are imported automatically. Calls before enabling are excluded. Unmatched numbers and call audio are not uploaded. Save or assign customers before staff call them.
3. Sync is scheduled about every 15 minutes. Android battery restrictions, network loss, force-stop and expired login can delay or stop syncing. Open Call sync settings to see the last successful sync. Sessions expire after seven days; sign in again and re-enable.
4. Android call-log access is a restricted permission and also requires installer support. If Android blocks it, this APK cannot bypass the restriction. Verify access on one staff phone before rollout; manual call entry remains available.
5. Owner/Manager can open Reports for staff activity, talk duration, pending feedback and last reported sync status. Register metadata is device reported. A last report does not prove that a phone is currently online.

Staff chat, groups and announcements

1. Open Chat → New, choose individual chat and select one colleague.
2. Owner/Manager can choose group or announcement, enter a name and select members. Group managers can use Manage group members. Added members can read room history; removed members lose access.
3. Only members can read a conversation. Only Owner/Manager members can post in announcement groups. Conversations show unread counts and refresh every ten seconds while open.
4. This release has no phone push notifications, chat attachments or offline messaging queue.

App updates

Raj Sales checks for newer versions when it starts. When a newer release is published, choose Download update or Later. You can also use Settings → Check for updates. Download the new APK and confirm Update in Android. Future releases must use the same app identity and signing certificate.

Pilot notes: Internet is required to save and refresh records. Call-register sync is available only where Android and the installer grant access; imported status and duration cannot be edited in feedback. Manual call records remain available. A number-entry dial pad is included in version 0.3.1. Bulk contact-file import is not included. This version uses phone/password login; SMS OTP is not enabled. Test GPS, camera and updates on a phone before staff rollout. Raj Sales and Raj Staff are separate apps and can be installed together.

Owner account setup — website administrator login required